The Office for Students (OfS) has been undertaking external quality assurance of integrated end-point assessments (EPA) for over a year, so it is a good opportunity to reflect, learn and incorporate insights into ongoing practice. ...
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What is it about difficult conversations that makes them difficult? And how can team leaders and frontline managers in the early years of their career have those hard-hat conversations in a way that is both effective and empathetic? ...
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